UPCOMING / OPEN INCIDENTS
October 14, 2023
Incident: Maintenance for Managed DNS and records, Load Balancing, HyperBOT monitoring checks, etc addons
Status: SCHEDULED Start Time: October 14th at 07:00 UTC
DETAILS: we will be undergoing maintenance for a duration of 3 hours in order to implement server upgrades and enhance scalability. During this window - Creation and updates of Managed DNS and records, Load Balancing, HyperBOT monitoring checks, etc addons will be temporarily unavailable. You may experience connectivity issues / minor disruptions. However, rest of our services should remain unaffected and should operate seamlessly.
Prepare for the maintenance in advance, we apologize for any inconvenience it may cause. Please contact our support team for further details.
Sincerely,
Team Alpha CLOUD
RESOLVED INCIDENTS
June 10, 2023
Incident: Alpha Cloud 235 - Server (US)
Reason: Experiencing I/O & Network issue, DC Team is working to resolve this asap.
Status: RESOLVED Start Time: 08:23 AM (IST) End Time: 11:00 AM (IST)
Sincerely,
Team Alpha CLOUD
February 16, 2023
Incident: Alpha Cloud 85 - Server Jazz (SG)
Reason: Network Issue Detected, DC Network Team is working to resolve this.
Status: RESOLVED Start Time: 04:16 PM (IST) End Time: 04:34 PM (IST)
Sincerely,
Team Alpha CLOUD
February 9, 2023
Incident: Alpha Cloud 205 - Server DA-Panel (EU)
Reason: Network Issue Detected, DC Network Team has resolved this issue.
Status: RESOLVED Start Time: 10:01 AM (IST) End Time: 10:46 AM (IST)
Sincerely,
Team Alpha CLOUD
January 18, 2023
Incident: Alpha Cloud 85 - Server Jazz (SG)
Reason: System & Software Upgrades were ongoing and completed successfully
Status: RESOLVED Start Time: 04:36 PM (IST) End Time: 05:15 PM (IST)
Sincerely,
Team Alpha CLOUD
December 21, 2021
Incident: Cloud 31 - DC Network Issue
Incident Status: RESOLVED
Start Time: 08:40 am (GMT)
End Time: 08:57 am (GMT)
February 9, 2023
Incident: No Open Incidents
Reason: --
Status: -- Start Time: -- End Time: --
Sincerely,
Team Alpha CLOUD
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Call +1 424-425-0475
Contact Us - Click Here
Helpdesk Solutions
Frontline Support
Tech Support Prime
Expert Attention
Chat & Ticket Helpdesk
Custom Plans
Our Services
Cloud Solutions & Consultancy
Advanced DNS & DDoS Protection
Advanced Shared Hosting Solutions
Website & Application Development
WordPress Malware Cleanup & Security