Incident Alerts Page - Open & resolved

UPCOMING / OPEN INCIDENTS

October 14, 2023

Incident: Maintenance for Managed DNS and records, Load Balancing, HyperBOT monitoring checks, etc addons

Status: SCHEDULED   Start Time: October 14th at 07:00 UTC

DETAILS: we will be undergoing maintenance for a duration of 3 hours in order to implement server upgrades and enhance scalability. During this window - Creation and updates of Managed DNS and records, Load Balancing, HyperBOT monitoring checks, etc addons will be temporarily unavailable. You may experience connectivity issues / minor disruptions. However, rest of our services should remain unaffected and should operate seamlessly. 

Prepare for the maintenance in advance, we apologize for any inconvenience it may cause. Please contact our support team for further details.

 

Sincerely,
Team Alpha CLOUD

RESOLVED INCIDENTS

June 10, 2023

Incident: Alpha Cloud 235 - Server (US)

Reason: Experiencing I/O & Network issue, DC Team is working to resolve this asap.

Status: RESOLVED    Start Time: 08:23 AM (IST)  End Time: 11:00 AM  (IST)

Sincerely,
Team Alpha CLOUD

February 16, 2023

Incident: Alpha Cloud 85 - Server Jazz (SG)

Reason: Network Issue Detected, DC Network Team is working to resolve this.

Status: RESOLVED    Start Time: 04:16 PM (IST)  End Time: 04:34 PM (IST)

Sincerely,
Team Alpha CLOUD

February 9, 2023

Incident: Alpha Cloud 205 - Server DA-Panel (EU)

Reason: Network Issue Detected, DC Network Team has resolved this issue.

Status: RESOLVED    Start Time: 10:01 AM (IST)   End Time: 10:46 AM (IST)

Sincerely,
Team Alpha CLOUD

January 18, 2023

Incident: Alpha Cloud 85 - Server Jazz (SG)

Reason: System & Software Upgrades were ongoing and completed successfully

Status: RESOLVED    Start Time: 04:36 PM (IST)   End Time:  05:15 PM (IST)

Sincerely,
Team Alpha CLOUD

December 21, 2021

Incident: Cloud 31 - DC Network Issue

Incident Status: RESOLVED
Start Time: 08:40 am (GMT)
End Time: 08:57 am (GMT)

February 9, 2023

Incident: No Open Incidents

Reason: --

Status: --    Start Time: --   End Time: --

Sincerely,
Team Alpha CLOUD

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Cloud Solutions & Consultancy
Advanced DNS & DDoS Protection
Advanced Shared Hosting Solutions
Website & Application Development
WordPress Malware Cleanup & Security